What We Collect and Why We Collect It
When you open an account with us, we collect the information you provide directly — your name, contact number, and the payment method you choose, whether that is JazzCash, Easypaisa, or Raast. We use this to verify your account, process deposits and withdrawals, and make sure
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your wallet is matched correctly to your profile. We also collect device and session data automatically: your browser type, IP address, and pages visited. This helps us spot unusual login attempts and keep your account secure. We do not sell your personal information to third parties.
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Payment detail records tied to JazzCash, Easypaisa, and Raast transactions are retained only as long as required for account reconciliation and any regulatory obligation that applies in the region where our service is permitted. If you contact our support team, we keep a record of that
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conversation to resolve your query and improve how we handle similar requests in the future. You can ask us to tell you what we hold at any time.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.